Credit Valley Hospital

ICU / CCU

Introducing You to Your Inpatient Unit - Critical Care

 

 

CRITICAL CARE

The Critical Care patient care area meets the health care needs of critical cardiac, medical and surgical patients who require continuous monitoring and life-saving treatments. Care is provided by a highly specialized team of Registered Nurses, Physicians, Respiratory Therapists, Registered Dieticians, Physiotherapists, Pharmacists, Social Workers and Unit Co-ordinating Assistants.

Visiting:
Family is defined as whomever the patient would consider family. Patients in critical care require a balance of family visiting and opportunities for rest and recuperation from life-threatening illness.
Visiting hours are open however the nurse may request family discretion to promote adequate rest for the patient. Between the hours of 7 to 8 a.m. and 7 to 8 p.m., it is appreciated if phone calls and visits can be minimized. These times are shift changes for the nurses and the nurses are with your family member completing a critical assessment.
Except in special circumstances, it is requested that no more than two persons visit at a time in order to promote a quiet environment that fosters recovery for all patients.
Children are welcome in critical care when the family deems that their visit would be of benefit to either the patient or the child. Please remember that the hospital environment can be hazardous to young children and thus it is important that children are under close adult supervision at all times.

A telephone is located on the wall outside of critical care. Out of respect for the privacy and dignity of all patients, all family and visitors must phone in to the unit prior to each entry.

Waiting Areas:
There is an open lounge area just outside of critical care where families can rest. In addition, there is one small room that offers a place of privacy to families in crisis. Please speak to your loved one's nurse to arrange to use this room. The need is often great for this room and your assistance in offering privacy to another family, if needed, is appreciated.
The critical care team strives to provide excellence in patient care in every capacity. If you have any questions or concerns please feel free to address them with any member of the health care team.